Frequently Asked Questions


What Shipping Methods Are Available?

Suppliers can use different delivery methods (eg DHL, UPS). The supplier can move in person to deliver his products.

Do You Ship Internationally?

Some products are delivered all over the world, it depends on the owner of the store.

How Long Will It Take To Get My Package?

Each seller defines his conditions and the number of days for delivery. It is important for you to check everything before purchasing.


What Payment Methods Are Accepted?

We accept three payment methods: Paypal, bank card, Moncash. We make it easier for our customers.

Is Buying On-Line Safe?

The platform is secure. Customers do not take risks by buying on Refayiti.

Order & Retunrs

How do I place an Order?

To place an order, you choose your products, you put them in your basket. After completing your selections you go to your cart to proceed to payment. You provide information for the invoice, You choose your preferred method of payment and then you validate. You will receive a confirmation email if payment has been made.

How Can I Cancel Or Change My Order?

It depends on the policy of the store where you purchased your product.

Do I need an account to place an order?

Yes, you need an account for selling something on RefAyiti.

How Do I Track My Order?

Yes, for some countries.

How Can I Return a Product?

It depends on the policy of the store where you purchased your product.
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