Legal

Privacy Policy

Last Revised: February 7, 2024

Our Privacy Policy

Thank you for visiting refayiti.com. We are committed to protecting your privacy and securing the information you provide to us. This privacy policy explains how we collect, use, and protect your personal data.

Collection of Personal Data

We collect the following data from our users:

  • Name: To personalize interactions with our customers and ensure effective communication.
  • Email Address: To send order confirmations, delivery updates, and information about our products and services.
  • Postal Address: To deliver orders to the address provided by our customers.
  • Phone Number: To contact you if needed regarding your order or to answer your inquiries.

We collect this data through the following methods:

  • Purchase Form: When you make a purchase on our website, we ask you to provide your details to process the order.
  • Contact Form: If you contact us via our online form, we collect the information you provide to respond to your inquiries.
  • Cookies: We use cookies to enhance your browsing experience on our site, personalize content, and analyze traffic.
  • Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address to send you information about our products, special offers, and news.

Use of Personal Data

We use the collected information for the following purposes:

  • Order Delivery: We use your postal address and contact details to deliver the products you have ordered.
  • Offering Specific Deals to Our Customers: We use your email address and phone number to send you personalized offers based on your preferences and previous purchases.

Storage of Personal Data

Data is collected and stored on Brevo CRM, a secure customer relationship management platform.

Access and Update of Personal Data

Users can access a preference update form, available on the website and in the emails sent. You can also contact us at any time to update or delete your personal information.

Data Security

We take the security of your personal data very seriously. Our website is secured with an SSL (Secure Sockets Layer) certificate to ensure the confidentiality of the information you share with us. Additionally, our hosting server is highly secure and protected against unauthorized access.

Use of Cookies and Tracking Technologies

We use cookies and tracking technologies, such as Google Analytics and Clarity tags, to analyze traffic trends on our site, improve user-friendliness, and personalize content based on your interests. You can choose not to accept cookies by adjusting your browser settings, but this may limit some features of our site.

Contact

If you have concerns about your privacy or questions about our privacy policy, you can contact us at the following address: contact@refayiti.com.

Compliance with Regulations

We comply with the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in California.


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