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Terms of use

Last Revised: February 7, 2024

Introduction

Welcome to refayiti.com, a global e-commerce platform. By using our website, you agree to the terms set forth below. Please read them carefully before continuing to use our platform.

Use of the Platform

Refayiti.com is an e-commerce platform where users can buy and sell a variety of legal products in compliance with applicable laws. Users have the option to open their own shop and sell their products in accordance with our policies and applicable laws.

Buying Conditions from Sellers

Users should review the selling conditions of each shop before making a purchase. We recommend buyers to carefully read product descriptions, return policies, and selling terms provided by individual sellers.

Free Shop Opening

Opening a shop on our platform is free for both regular users and sellers. We offer all users the opportunity to create their own online shop and start selling their products without initial fees.

Fraud Prevention Measures

We take fraud very seriously. In case of proven fraud, we reserve the right to ban the involved users from our platform to protect the Refayiti community against fraudulent activities.

Responsibility for Sold Products

We act as an intermediary between sellers and buyers on our platform. We are not responsible for damages caused by products purchased on a seller’s site. We simply provide a secure platform to facilitate transactions between sellers and buyers.

Payment and Commission

Seller Payment

Sellers will receive their earnings within 5 business days after successful product delivery. We offer secure and reliable payment methods, including bank transfers and PayPal, to facilitate smooth transactions.

Commission

Refayiti charges a commission fee of 5% on each sale made through the platform. This commission is deducted from the total sales amount before disbursement to the seller. The commission covers operational costs for maintaining and improving the platform for the benefit of both sellers and customers.

Secure Platform and Marketing Support

Platform Security

At Refayiti, we prioritize the security of our platform and the protection of sensitive information. We employ industry-standard security measures to ensure that transactions and data remain safe.

Marketing and Promotion

We provide sellers with marketing tools and support to help them effectively promote their products. Through targeted campaigns, social media exposure, and other marketing strategies, we aim to increase the visibility and success of our sellers.

Payment Methods

Refayiti offers various payment methods to customers, including credit card payments, PayPal, Klarna, Afterpay. This allows for convenient and secure transactions, catering to the preferences of different customers.

Seller Responsibilities

Product Listing and Descriptions

Sellers are responsible for accurately representing their products on Refayiti. This includes providing detailed and truthful product descriptions, high-quality images, and any necessary information that customers may require to make informed purchase decisions.

Order Fulfillment

Sellers should promptly process and fulfill orders received through Refayiti. It is essential to maintain clear and open communication with customers regarding shipping, tracking, and delivery updates.

Customer Support

Sellers are expected to provide excellent customer service. This includes promptly responding to customer inquiries, addressing any concerns or issues, and handling returns or exchanges in a fair and professional manner.

Refayiti’s Objective

Refayiti’s primary objective is to create a unique platform that enables Haitians and international customers to purchase authentic Haitian products. By supporting local businesses and artisans, we aim to preserve and promote the cultural heritage and economic growth of Haiti.

Buyer Protection

To ensure buyer protection, Refayiti operates a system where funds are held until 5 days after product delivery. This allows customers to inspect the received product and report any issues or disputes within a reasonable timeframe. The delayed disbursement of funds provides an opportunity for customers to resolve concerns in a fair and satisfactory manner.

Amendments to the Terms

Refayiti reserves the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting on the Refayiti platform. It is your responsibility to review the Terms periodically to stay informed of any updates.

Intellectual Property

Refayiti respects intellectual property rights and expects sellers to do the same. Sellers must ensure that they have the necessary rights, licenses, or permissions to sell the products they list on the platform. Any infringement of intellectual property rights will be taken seriously, and Refayiti reserves the right to remove any infringing content from the platform.

Termination

Refayiti reserves the right to suspend or terminate the accounts of sellers or customers who violate these Terms or engage in fraudulent or illegal activities. Refayiti also reserves the right to remove any product listings or content that violates intellectual property rights, applicable laws, or the platform’s policies.

Limitation of Liability

Refayiti strives to provide a reliable and secure platform, but we cannot guarantee uninterrupted access or freedom from errors or technical issues. Refayiti shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use or inability to use the platform, including but not limited to lost profits, business interruption, or loss of data.

Governing Law and Jurisdiction

These Terms and any disputes arising from the use of Refayiti shall be governed by and construed in accordance with the laws of Haiti. Any legal actions or proceedings shall be exclusively brought in the courts of Haiti.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. The unenforceable or invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms constitute the entire agreement between you and Refayiti regarding your use of the platform and supersede any prior or contemporaneous agreements, understandings, or representations.

Thank you for reading and agreeing to these Terms and Conditions. We encourage you to enjoy your experience on Refayiti and support the Haitian community through your purchases or sales on the platform.

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